These are the Questions asked by people everyday.

We thought they could be useful for you too

Do you retain a copy of my processed files?

Absolutely Not.Your files remain solely yours. While stored on our servers, they are fully secured and inaccessible to anyone. We retain them for a maximum of 2 hours to allow you time to download them, after which they are permanently deleted from our servers. You also have the option to delete your document immediately after each conversion. We do not review, copy, or analyze your files in any way.

Is it safe to store company files with your service?

Yes all uploads are secured using HTTPS/SSL, and we utilize end-to-end encryption for enhanced privacy. These measures significantly boost security and meet the requirements of most corporate data privacy policies. In short, your data is handled with the highest level of safety. Additionally, we adhere to the EU Data Protection Regulation (GDPR), one of the strictest data protection standards globally.

What are the system requirements for using your service?

Our system requirements are minimal. To ensure optimal performance of our tools, we recommend using the following browsers: Chrome, Firefox, Internet Explorer 10 or later, and Safari. If you encounter any issues on the download screen, we suggest switching your browser to Incognito mode.

How do I upload my files?

The simplest way to upload your files is to drag and drop them directly onto our canvas. Alternatively, you can click the Select files button to choose files from your device.

Why is my conversion taking so long?

Unfortunately, the conversion time is not entirely within our control. It can be affected by several factors, including your Internet connection speed, the size of the files you are converting, and the current load on our servers.